Contact our customer service
Didn't find the answer to your question on our customer service page and/or in our Tech center?
Then simply ask your question. We will try to respond as soon as possible. Our customer service is open on weekdays from 09:00 to 17:00. Within these times, we usually respond within 2 hours.
Contact via...
- Phone: Oops... unfortunately, we don't have customer service by telephone.
- Facebook: Follow us on Facebook and send us a message via Messenger!
- E-mail: Send us an email via our contact form below or directly to info@puchshop.de.
- WhatsApp: At (+31)317 763 998 you can send us a WhatsApp.
Always mention your order number! You can find this in the confirmation mail and/or if you have a Puchshop account under My orders.
Did you forget something with your order?
If your order has been processed, it unfortunately is not possible be added and/or changed.